Privacy Policy – Rapid VAT

Rapid VAT (“we”, “our”, “us”) is an accountancy firm based in London, United Kingdom. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our services, visit our website, or interact with us in any way.

By using our services, you agree to the practices described in this Privacy Policy.

1. Who We Are

Rapid VAT
London, United Kingdom
Email: {insert email}
Phone: {insert phone}

We act as the Data Controller of your personal information under applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR).

2. Information We Collect

We may collect and process the following types of personal data:

A. Information You Provide to Us

  • Name

  • Email address

  • Phone number

  • Postal address

  • Business details

  • Financial records, accounting information, VAT data

  • Any documents you provide to us for accountancy or tax purposes

B. Information Collected Automatically

When you visit our website, we may automatically collect:

  • IP address

  • Browser type

  • Device information

  • Cookies and tracking data

C. Information from Third Parties

We may receive information from:

  • HMRC

  • Business partners

  • Payment providers

  • Advertising platforms (e.g., Meta/Facebook)

3. How We Use Your Information

We use your personal data for the following purposes:

  • To provide and manage accountancy and VAT services

  • To communicate with you about your business, accounts, and tax obligations

  • To process payments and invoices

  • To comply with legal and regulatory requirements

  • To improve our website and services

  • To conduct marketing and advertising (including Meta/Facebook Ads), where permitted

  • To respond to enquiries or support requests

4. Legal Basis for Processing

Under UK GDPR, we rely on the following legal bases:

  • Contractual necessity: to deliver accountancy and VAT services

  • Legal obligation: to comply with tax, financial and regulatory requirements

  • Legitimate interests: to grow our business, improve services, and conduct marketing

  • Consent: where required for marketing or cookie use

5. Sharing Your Information

We may share your information with:

  • HMRC and regulatory authorities

  • Professional advisers (e.g., accountants, auditors)

  • Service providers such as cloud storage, payment processors, CRM systems

  • Advertising partners (e.g., Meta/Facebook)

  • IT and website support providers

We do not sell your personal data to anyone.

6. International Transfers

Some of our service providers may operate outside the UK.
In such cases, we ensure appropriate safeguards are in place (e.g., Standard Contractual Clauses).

7. Data Retention

We keep your data only for as long as necessary:

  • Typically 6 years to comply with financial and tax regulations

  • Longer if legally required or if needed to manage disputes

8. Your Rights

Under UK GDPR, you have the right to:

  • Access your personal data

  • Correct inaccurate information

  • Request deletion (in certain circumstances)

  • Restrict or object to processing

  • Request data portability

  • Withdraw consent at any time (for consent-based processing)

  • Lodge a complaint with the Information Commissioner’s Office (ICO)

ICO website: https://ico.org.uk

9. Cookies and Tracking

We use cookies and similar technologies to:

  • Improve website performance

  • Analyse traffic

  • Support advertising and remarketing (including Meta/Facebook)

You can manage cookie preferences through your browser settings.

10. Security

We take appropriate technical and organisational measures to protect your personal data, including encryption, secure storage systems, and restricted access controls.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.

12. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact:

Rapid VAT
London, United Kingdom
Email: contact@rapid-vat.com